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Payment Policy
Last Updated: June 2, 2025
At pure health peptides, we strive to provide a secure, smooth, and reliable payment experience for all customers. Please review our payment policy before making a purchase.
1. Accepted Payment Methods
We currently accept the following payment methods:
- PayPal (Recommended)
- Major credit and debit cards via PayPal
- Other secure third-party payment providers as indicated on checkout
All payments are processed securely through encrypted payment systems.
2. Payment Security
- All transactions are encrypted and secured using industry-standard SSL encryption.
- We do not store your full credit card details on our servers.
- PayPal provides buyer protection for eligible purchases.
3. Payment Processing
- Payments are processed immediately upon order submission.
- Orders will only be shipped after successful payment confirmation.
- If a payment fails or is declined, you will be notified and the order will not be processed.
4. Currency
- All prices are displayed in USD unless otherwise specified.
- Payment will be charged in USD through PayPal or your selected payment provider.
- Currency conversion fees may apply if your bank account or card uses a different currency.
5. Fraud Prevention
To protect our customers and our business, we may require additional verification for certain orders, including:
- Confirming billing address or phone number
- Requesting photo ID verification in rare cases
- Canceling or holding orders that appear suspicious
6. Payment Errors
If you encounter an issue during checkout:
- Do not refresh the page repeatedly.
- Contact our support team immediately at Honestpeptservice@outlook.com with your order details and a screenshot of the error.
We will assist you promptly to resolve the issue.
7. Refunds & Chargebacks
- All refunds are processed according to our Return & Exchanges Policy.
- Unauthorized chargebacks or disputes without contacting customer support first may result in account review and potential restriction from future orders.
8. Contact
For questions regarding payments, refunds, or billing, contact:
Email: Honestpeptservice@outlook.com
Response Time: Within 24 hours